The DRM license request failed.
This error occurs when a DRM license request fails and the player could not retrieve a valid license from the license server. It can occur for a multitude of different reasons, but the most common ones include:
Troubleshooting steps for license requests rejected by the DRM license server include:
Some smart TVs also need special configuration options for PlayReady protected content playback. For example, most
platforms required both plaintextChallenge and utf8message
to be set, along with
Content-Type headers. If those options are not set, DRM license
requests may fail.
An example of such a PlayReadyDRMConfig, that needs to be used on most smart TVs, is shown below.
LA_URL: '<LA URL>',
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